Frequently Asked Questions
 
If you wish to inquire on an order you recently placed, and have any questions please contact us by MSN: tyhg6688@hotmail.com

We love our international customers! Tao Yuan Handicraft Global TradeCO.LTD has designed a specific international shopping cart and offers international order service online with two convenient payment options to suit your needs. All international orders are shipped by FedEx International Express. Most of our international clients receive their order less than one week. For more information, go to our International Customer Service Center.

How do you order shoes ?
 
(1).Order from website or you can send us by email:
*style + colour of the shoes
*Quantity you want
*Details of Consigne (Name, Address, Postal Code, City, Country, E-Mail +Tel no.)
 
(2).We will confirm your order and request the total amount to be paid. ALL prices include the  shipping cost. (price depends on your quantity).
 
(3).You accept money transference via Bank or Western Union. We prefer to Western Union as it takes only 10 minutes to arrive us but Bank to Bank takes around 7 days.
 
(4).After receiving the payment, we will send the shoes ordered to the Consignee. All the shoes are shipped from China.
 
(5).We will send you the tracking number after shipment effected. Normally it will be 3 days after receipt of payment.
 
(6).Normally the package will be delivered within 10 days (sometimes it can be delivered faster). It depends on where you are located.
 
(7).We would appreciate if you can feedback when you receive the package.

How do you payment ?
 
(1).Western Union
(2).T/T by Bank:
We prefer to payment via Western Union. as it takes only 10 minutes to arrive us while Bank to Bank needs around 7 days.

Once you have sent the Western Union payment simply reply to the email and provide us with the  MTCN and details and we will process your orders within 24 to 48 hours with tracking number
emailed to you.     
    

Shoes Ordering:

Name Color Style # Size #Quantity 1. _________________

  Name Color Style # Size #Quantity 2. _______________  

Shipping Info:

Name: ____________________________________
Street Address: ____________________________
City: __________ State:________Postal Code: _____
Your Contact Phone number(Very Important): _______